1 Job in Paramus, NJ
DAVIDSBRIDAL.COM is Hiring an Alterations Specialist (PT) Near Paramus, NJ
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, in virtual chats, and in person, communicates clearly and concisely adapting style to suit customers by problem-solving, excellent phone skills, and resolving conflict;
- Use all systems to manage the customer flow to deliver a five-star customer experience;
- Maintain all service levels by being Prepared, Welcoming, and Meeting the Needs & There for all our customers, this includes all operational checklist tasks and meeting customers' emotional and practical needs;
- Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store's achievement of Five-Star Customer Service;
- Proactively address customer concerns with confidence. Know when to escalate and partner with the leadership team;
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options;
- Assists stylists in closing sales by consulting with customers regarding gown fit and customization;
- Maintain store standards to support a flawless shopping experience;
- Maintain a high standard of dress that complies with the Dress Code Policy;
- Greets and escorts all alterations customers to and from alterations appointments;
- Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to the customer;
- Responds promptly to all customer questions by providing product and service information;
- Builds long-term relationships with customers to meet and exceed customer satisfaction and loyalty;
- Maintains inventory management by processing special orders pick-ups and ensuring first quality standards for all merchandise;
- Ensure that alteration pricing is at company standards;
- Manage all alterations, fittings, and sewing, steaming, pressing, and spot cleaning of garments to company standards;
- Resolve customer service issues swiftly and effectively that comply with company guidelines;
- Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated;
- Maintain the alterations room so that it is consistently clean and well-organized;
- Performs duties and tasks as assigned by store management.
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers;
- Manual dexterity to perform non-selling responsibilities, such as the use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers, and receiving or initiating telephone calls;
- Manual dexterity to sew and perform fittings to David’s Bridal standards, as needed;
- Ability to lift/and or move up to 10 pounds;
- The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods.
- High school diploma or equivalent degree;
- 1-2 years prior retail experience in an apparel or specialty store environment;
- Prior sewing experience required, preferably in bridal and/or special occasion production environment;
- Prior experience with computerized POS (Point of Sale) systems is a plus.
Now that we’ve popped the question, please say “I do”.
Part-Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet – Get Paid Early!
- Generous Employee Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity, and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts on Home and Auto Insurance
- Discounts Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Job Summary
Part Time
$36k-47k (estimate)
05/15/2023
05/14/2024
The job skills required for Alterations Specialist (PT) include Customer Service, Problem Solving, Quality Control, Pricing, Leadership, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be an Alterations Specialist (PT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Alterations Specialist (PT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Alterations Specialist (PT) positions, which can be used as a reference in future career path planning. As an Alterations Specialist (PT), it can be promoted into senior positions as a Bell Captain - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Alterations Specialist (PT). You can explore the career advancement for an Alterations Specialist (PT) below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
